Microsoft 365 のサービス正常性（TM320472）にて、Microsoft Teams デスクトップ クライアントにてファイル共有時にチャネル内の [リンクをコピー] が利用できない場合がある問題が発生していることを発表しています。

“TM320472” のサマリー

目次

A limited number of users may be unable use “Copy link” in channels to share files in the Microsoft Teams desktop app – TM320472

サービス：Microsoft Teams

状態：Service restored

ユーザーへの影響：Users may be unable to use the “Copy link” option in channels to share files in the Microsoft Teams desktop app.

Microsoft 365 のサービス正常性（TM320472）にて、Microsoft Teams デスクトップ クライアントにてファイル共有時にチャネル内の [リンクをコピー] が利用できない場合がある問題が発生していることを発表しています。

本事象が発生している場合、Microsoft Teams デスクトップ クライアントでファイル共有時にチャネル内の [リンクをコピー] が利用できない場合があります。

なお、本事象は Microsoft Teams のブラウザー版からチャネル内の [ファイル] タブにある [リンクをコピー] を利用することで回避が可能です。

現在は、修正プログラムの展開が完了し、内部テストの結果、この問題が解決されたことを確認しています。

なお、この問題の再発を防止するために影響を受けたシステムのパフォーマンス データと傾向を分析しているとのことです。

この問題は、OneDrive for Business の共有リンク ダイアログのタイム アウト問題により限られたユーザーに影響を与えていることが判明しており、Microsoft Teams 上でファイル共有を行おうとしている限られたユーザーにて発生する問題になります。

May 26, 2022 1:15 PM – Service restored

• ・Title : A limited number of users may be unable use the “Copy link” option to share files in Microsoft Teams
• ・User Impact : Users may have been unable to use the “Copy link” option to share files in Microsoft Teams.
• ・More info : The affected “Copy link” option could have been found in the Files tab within channels.
• As an alternative, users could use the Microsoft Teams web app.
• ・Final status : We’ve confirmed that the deployment of the fix is now completed, and our internal testing shows that the issue has been remediated.
• ・Scope of impact : A limited number of users attempting to share files in Microsoft Teams were impacted.
• ・Start time : Wednesday, September 15, 2021, 12:00 AM (9/14/2021, 3:00 PM UTC)
• ・End time : Wednesday, May 25, 2022, 1:00 PM (4:00 AM UTC)
• ・Root cause : A timeout issue within the OneDrive for Business sharing link dialog was impacting a limited number of users.
• ・Next steps : – We’re analyzing performance data and trends on the affected systems to help prevent this problem from happening again.
• This is the final update for the event.

May 19, 2022 1:36 PM – Service restored

• ・Title : A limited number of users may be unable use the “Copy link” option to share files in Microsoft Teams
• ・User Impact : Users may be unable to use the “Copy link” option to share files in Microsoft Teams.
• ・More info : The affected “Copy link” option can be found in the Files tab within channels.
• As an alternative, users can use the Microsoft Teams web app.
• ・Current status : The deployment remains at 50% saturation, however; we are still on track to complete deployment as expected.
• We will continue to monitor the environment as the deployment progresses.
• ・Scope of impact : A limited number of users attempting to share files in Microsoft Teams are impacted.
• ・Root cause : A timeout issue within the OneDrive for Business sharing link dialog is impacting a limited number of users.
• ・Next update by : Thursday, May 26, 2022, 3:00 PM (6:00 AM UTC)

May 12, 2022 1:26 PM – Service restored

• ・Title : A limited number of users may be unable use the “Copy link” option to share files in Microsoft Teams
• ・User Impact : Users may be unable to use the “Copy link” option to share files in Microsoft Teams.
• ・More info : The affected “Copy link” option can be found in the Files tab within channels.
• As an alternative, users can use the Microsoft Teams web app.
• ・Current status : The deployment is now at 50% saturation and is continuing as expected. We’re continuing to monitor the environment as the deployment progresses.
• Users should see relief as the deployment continues to saturate through the affected environment.
• ・Scope of impact : A limited number of users attempting to share files in Microsoft Teams are impacted.
• ・Root cause : A timeout issue within the OneDrive for Business sharing link dialog is impacting a limited number of users.
• ・Next update by : Thursday, May 19, 2022, 3:00 PM (6:00 AM UTC)

May 5, 2022 2:03 PM – Service restored

• ・Title : A limited number of users may be unable use the “Copy link” option to share files in Microsoft Teams
• ・User Impact : Users may be unable to use the “Copy link” option to share files in Microsoft Teams.
• ・More info : The affected “Copy link” option can be found in the Files tab within channels.
• As an alternative, users can use the Microsoft Teams web app.
• ・Current status : The deployment is currently at 25% saturation and is continuing as expected.
• We’re continuing to monitor as the deployment progresses. User should see relief as the deployment continues to saturate through the affected environment.
• We anticipate deployment should be completed by the end of May.
• ・Scope of impact : A limited number of users attempting to share files in Microsoft Teams are impacted.
• ・Start time : Tuesday, December 7, 2021, 9:00 AM (12:00 AM UTC)
• ・Root cause : A timeout issue within the OneDrive for Business sharing link dialog is impacting a limited number of users.
• ・Next update by : Thursday, May 12, 2022, 3:00 PM (6:00 AM UTC)

April 27, 2022 2:06 PM – Service restored

• ・Title : A limited number of users may be unable use the “Copy link” option to share files in Microsoft Teams
• ・User Impact : Users may be unable to use the “Copy link” option to share files in Microsoft Teams.
• ・More info : The affected “Copy link” option can be found in the Files tab within channels.
• As an alternative, users can use the Microsoft Teams web app.
• ・Current status : The deployment is continuing as expected and we’re continuing to monitor.
• We anticipate that the deployment process should complete by the end of May.
• ・Scope of impact : A limited number of users attempting to share files in Microsoft Teams are impacted.
• ・Start time : Tuesday, December 7, 2021, 9:00 AM (12:00 AM UTC)
• ・Root cause : A timeout issue within the OneDrive for Business sharing link dialog is impacting a limited number of users.
• ・Next update by : Wednesday, May 11, 2022, 3:00 PM (6:00 AM UTC)

April 13, 2022 2:02 PM – Service restored

• ・Title : A limited number of users may be unable use the “Copy link” option to share files in Microsoft Teams
• ・User Impact : Users may be unable to use the “Copy link” option to share files in Microsoft Teams.
• ・More info : The affected “Copy link” option can be found in the Files tab within channels.
• As an alternative, users can use the Microsoft Teams web app.
• ・Current status : We’re continuing to monitor the deployment of the fix and will provide a more precise completion timeline when available.
• ・Scope of impact : A limited number of users attempting to share files in Microsoft Teams are impacted.
• ・Start time : Tuesday, December 7, 2021, 9:00 AM (12:00 AM UTC)
• ・Root cause : A timeout issue within the OneDrive for Business sharing link dialog is impacting a limited number of users.
• ・Next update by : Wednesday, April 27, 2022, 3:00 PM (6:00 AM UTC)

March 30, 2022 1:36 PM – Service restored

• ・Title : A limited number of users may be unable use the “Copy link” option to share files in Microsoft Teams
• ・User Impact : Users may be unable to use the “Copy link” option to share files in Microsoft Teams.
• ・More info : The affected “Copy link” option can be found in the Files tab within channels.
• As an alternative, users can use the Microsoft Teams web app.
• ・Current status : We’re continuing our efforts to monitor deployment progression and estimate that the deployment will complete by mid-May.
• ・Scope of impact : A limited number of users attempting to share files in Microsoft Teams are impacted.
• ・Start time : Tuesday, December 7, 2021, 9:00 AM (12:00 AM UTC)
• ・Root cause : A timeout issue within the OneDrive for Business sharing link dialog is impacting a limited number of users.
• ・Next update by : Wednesday, April 13, 2022, 3:00 PM (6:00 AM UTC)

March 16, 2022 1:36 PM – Service restored

• ・Title : A limited number of users may be unable use the “Copy link” option to share files in Microsoft Teams
• ・User Impact : Users may be unable to use the “Copy link” option to share files in Microsoft Teams.
• ・More info : The affected “Copy link” option can be found in the Files tab within channels.
• As an alternative, users can use the Microsoft Teams web app.
• ・Current status : We confirmed that the deployment is underway and we’re monitoring its progress.
• We estimate that the deployment will complete by the middle of April.
• ・Scope of impact : A limited number of users attempting to share files in Microsoft Teams are impacted.
• ・Start time : Tuesday, December 7, 2021, 9:00 AM (12:00 AM UTC)
• ・Root cause : A timeout issue within the OneDrive for Business sharing link dialog is impacting a limited number of users.
• ・Next update by : Wednesday, March 30, 2022, 3:00 PM (6:00 AM UTC)

March 2, 2022 2:14 PM – Service restored

• ・Title : A limited number of users may be unable use the “Copy link” option to share files in Microsoft Teams
• ・User Impact : Users may be unable to use the “Copy link” option to share files in Microsoft Teams.
• ・More info : The affected “Copy link” option can be found in the Files tab within channels.
• As an alternative, users can use the Microsoft Teams web app.
• ・Current status : Our fix development and validation process are continuing to stay on schedule.
• We anticipate having a deployment timeline by our next scheduled communication.
• ・Scope of impact : A limited number of users attempting to share files in Microsoft Teams are impacted.
• ・Start time : Tuesday, December 7, 2021, 9:00 AM (12:00 AM UTC)
• ・Root caus e: A timeout issue within the OneDrive for Business sharing link dialog is impacting a limited number of users.
• ・Next update by : Wednesday, March 16, 2022, 3:00 PM (6:00 AM UTC)

February 16, 2022 1:27 PM – Service restored

• ・Title: A limited number of users may be unable use the “Copy link” option to share files in Microsoft Teams
• ・User Impact: Users may be unable to use the “Copy link” option to share files in Microsoft Teams.
• ・Current status : We’ve determined that a timeout issue within the OneDrive for Business sharing link dialog is impacting a limited number of users.
• We’re in the process of developing a fix, which we anticipate will remediate the impact around mid-April 2022.
• ・Current status : Our process to develop the fix is running as expected and we expect to begin validating in our test environment within the next few weeks.
• We continue to anticipate completion by mid-April of 2022.
• ・Scope of impact : A limited number of users attempting to share files in Microsoft Teams are impacted.
• ・Start time : Tuesday, December 7, 2021, 9:00 AM (12:00 AM UTC)
• ・Root cause : A timeout issue within the OneDrive for Business sharing link dialog is impacting a limited number of users.
• ・Next update by : Wednesday, March 2, 2022, 3:00 PM (6:00 AM UTC)

February 2, 2022 2:26 PM – Service restored

• ・Title : A limited number of users may be unable use “Copy link” in channels to share files in the Microsoft Teams desktop app
• ・User impact : Users may be unable to use the “Copy link” option in channels to share files in the Microsoft Teams desktop app.
• ・More info : The affected “Copy link” option can be found in the Files tab within channels.
• ・Current status : We’ve determined that a timeout issue within the OneDrive for Business sharing link dialog is impacting a limited number of users.
• We’re in the process of developing a fix, which we anticipate will remediate the impact around mid-April 2022.
• ・Scope of impact : A limited number of users attempting to use the “Copy link” option in the Files tab within channels are impacted.
• ・Start time : Tuesday, December 7, 2021, 9:00 AM (12:00 AM UTC)
• ・Root cause : A timeout issue within the OneDrive for Business sharing link dialog is impacting a limited number of users.
• ・Next update by : Wednesday, February 16, 2022, 3:00 PM (6:00 AM UTC)

February 2, 2022 1:20 PM – Service restored

• ・Title : A limited number of users may be unable to share files in Microsoft Teams
• ・User Impact : Users may be unable to share files in Microsoft Teams.
• ・Current status : We’re analyzing service logs to determine the source of the issue.
• ・Scope of impact : A limited number of users attempting to share files in Microsoft Teams are impacted.
• ・Start time : Tuesday, December 7, 2021, 9:00 AM (12:00 AM UTC)
• ・Next update by : Wednesday, February 2, 2022, 3:00 PM (6:00 AM UTC)

February 2, 2022 12:50 PM – Service restored

• ・Title : A limited number of users may be unable to share files in Microsoft Teams
• ・User Impact : Users may be unable to share files in Microsoft Teams.
• ・Current status : We’re investigating a potential issue and checking for impact to your organization.
• We’ll provide an update within 30 minutes.
• ・Scope of impact : A limited number of users attempting to share files in Microsoft Teams are impacted.

Microsoft Teams とは？

Microsoft Teams は、Microsoft の提供するコラボレーション ツールになります。

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関連リンク

• ・OneDrive for Business｜安全なクラウド ストレージ｜クラウド バックアップ：https://www.microsoft.com/ja-jp/microsoft-365/onedrive/onedrive-for-business
• ・Microsoft Teams｜リモート ワークのためのコラボレーション ツール：https://www.microsoft.com/ja-jp/microsoft-365/microsoft-teams/group-chat-software
• ・日本マイクロソフト – Official Home Page：https://www.microsoft.com/ja-jp

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