Microsoft 365 のサービス正常性（SV455264）にて、Microsoft Stream（on SharePoint）にて、一部のユーザーが、断続的にトランスクリプトを生成できない場合がある問題が発生していることを発表しています。

“SV455264” のサマリー

目次

Some users may intermittently be unable to generate transcripts in Microsoft Stream (on SharePoint) – SV455264

サービス：Microsoft Stream

状態：False positive

ユーザーへの影響：Users may intermittently be unable to generate transcripts in Microsoft Stream (on SharePoint).

Microsoft 365 のサービス正常性（SV455264）にて、Microsoft Stream（on SharePoint）にて、一部のユーザーが、断続的にトランスクリプトを生成できない場合がある問題が発生していることを発表しています。

現在、本事象の解決に取り組んでいますが、影響を受けたユーザーはトランスクリプトの生成を再試行するか、手動でアップロードすることで回避できる可能性があります。

なお、この問題は他のサービス アドバイザリと事象が重複していると判断したことから、今後はサービス アドバイザリ “SP455871” にてアップデートが行われます、

そのため、次回のアップデートまでには修正プログラムの展開と影響改善の見込みについての案内が行える見込みです。

November 5, 2022 6:53 AM

• ・Title : Some users may intermittently be unable to generate transcripts in Stream (on SharePoint)
• ・User Impact : Users may intermittently be unable to generate transcripts in Stream.
• ・Final status : We’ve determined that this issue is a duplicate of another event. Please look for further updates in SP455871.
• This communication will expire in 24 hours.
• This is the final update for the event.

November 4, 2022 7:15 AM

• ・Title : Some users may intermittently be unable to generate transcripts in Stream (on SharePoint)
• ・User impact: Users may intermittently be unable to generate transcripts in Stream.
• ・More info: While we’re focused on remediation, affected users can retry generating a transcript or manually upload one.
• ・Current status : Development of the fix is complete and we’re reviewing our options to deploy the fix as safely and efficiently as possible.
• We anticipate that we’ll have a better estimation on the fix deployment and timeline for impact resolution by our next update.
• ・Scope of impact : This issue may intermittently affect some users attempting to generate transcripts in Stream in the following regions: West United Kingdom, South Central United States, Japan, East Australia, North Germany, and South Africa.
• ・Start time : Wednesday, October 12, 2022, 4:00 PM (7:00 AM UTC)
• ・Root cause : Our media analysis system is having difficulty processing new requests for running transcripts on videos.
• ・Next update by : Saturday, November 5, 2022, 9:00 AM (12:00 AM UTC)

November 3, 2022 9:52 AM

• ・Title : Some users may intermittently be unable to generate transcripts in Microsoft Stream (on SharePoint)
• ・User impact : Users may intermittently be unable to generate transcripts in Microsoft Stream (on SharePoint).
• ・More info : While we’re focused on remediation, affected users can retry generating a transcript or manually upload one.
• ・Current status : We’ve determined that our media analysis system is having difficulty processing new requests for running transcripts on videos.
• We’re developing a fix, which will be deployed to remediate the issue.
• ・Scope of impact : This issue may intermittently affect some users attempting to generate transcripts in Microsoft Stream (on SharePoint) in the following regions: West United Kingdom, South Central United States, Japan, East Australia, North Germany, and South Africa.
• ・Start time : Wednesday, October 12, 2022, 4:00 PM (7:00 AM UTC)
• ・Root cause : Our media analysis system is having difficulty processing new requests for running transcripts on videos.
• ・Next update by : Friday, November 4, 2022, 9:00 AM (12:00 AM UTC)

November 3, 2022 9:13 AM

• ・Title : Some users may intermittently be unable to generate transcripts in Stream (on SharePoint)
• ・User Impact : Users may intermittently be unable to generate transcripts in Stream (on SharePoint).
• ・More info : While we’re focused on remediation, affected users can retry generating a transcript or manually upload one.
• ・Current status : We’ve identified a problem and we’re developing a fix.
• More details will be provided shortly.
• ・Scope of impact : This issue may intermittently affect some users attempting to generate transcripts in Stream (on SharePoint) in the following regions: West United Kingdom, South Central United States, Japan, East Australia, North Germany, and South Africa.
• ・Start time : Wednesday, October 12, 2022, 4:00 PM (7:00 AM UTC)
• ・Next update by : Thursday, November 3, 2022, 10:30 AM (1:30 AM UTC)

November 3, 2022 8:44 AM

• ・Title : Users may intermittently be unable to generate transcripts in Stream (on SharePoint)
• ・User Impact : Users may intermittently be unable to generate transcripts in Stream (on SharePoint).
• ・Current status : We’re investigating a potential issue and checking for impact to your organization.
• We’ll provide an update within 30 minutes.

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関連リンク

• ・Microsoft Stream｜大企業向けビデオ オンデマンドとライブ ストリーミング：https://www.microsoft.com/ja-jp/microsoft-365/microsoft-stream
• ・日本マイクロソフト – Official Home Page：https://www.microsoft.com/ja-jp

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