SharePoint Online

【トラブルシューティング】一部の管理者ユーザーにて、”従来の SharePoint 管理センター(クラシック UI)” にアクセスできないアドバイザリが発生中【SP345674】【復旧済み】

トラブルシューティング
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SharePoint Online
SharePoint Online

Microsoft が提供する Microsoft 365 のサービス正常性(SP345674)にて、一部の管理者が、クラシック UI の SharePoint 管理センター(”従来の SharePoint 管理センター”)にアクセスできないアドバイザリが発生しています。

本事象が発生しているユーザーは、以下の URL の <テナント名> の部分を変更してモダン UI の SharePoint 管理センター(”新しい SharePoint 管理センター”)にアクセスし、 [設定] 内の [既定の管理センター] – “新しい SharePoint 管理センター” に変更することで回避が行えます。

  • ・従来の SharePoint 管理センター:https:// <テナント名> -admin.sharepoint.com/_layouts/15/online/SiteCollections.aspx
  • ・新しい SharePoint 管理センター:https:// <テナント名> -admin.sharepoint.com/_layouts/15/online/AdminHome.aspx#/settings

現在は、修正プログラムの展開が完了し、対象のインフラストラクチャーにて影響が改善されたことを確認しているとのことです。

なお、次回更新時までには展開が完了する予定となっており、徐々に影響を受けるテナントでの本事象が緩和する見込みです。

本事象は、最近のサービスのメンテナンス作業によるアップデートが実装された際に管理者アクセスのリクエストが失敗することがある問題になります。

今後は、同様の影響を回避するために標準的なサービスのアップデート手順を見直すとのこと。

この問題は、クラシック UI の SharePoint 管理センター(”従来の SharePoint 管理センター”)で SharePoint 管理センターへアクセスする一部の管理者に影響している問題になります。


created by Rinker
¥4,455 (2022/07/01 06:59:03時点 Amazon調べ-詳細)



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Some admins can’t access the classic SharePoint Online admin center – SP345674

サービス:SharePoint Online

状態:Service degradation

ユーザーへの影響:Admins can’t access the classic SharePoint Online admin center.

Microsoft 365 のサービス正常性(SP345674)にて、一部の管理者が、クラシック UI の SharePoint 管理センター(”従来の SharePoint 管理センター”)にアクセスできないアドバイザリが発生しています。

本事象が発生しているユーザーは、以下の URL の <テナント名> の部分を変更してモダン UI の SharePoint 管理センター(”新しい SharePoint 管理センター”)にアクセスし、 [設定] 内の [既定の管理センター] – “新しい SharePoint 管理センター” に変更することで回避が行えます。

  • ・従来の SharePoint 管理センター:https:// <テナント名> -admin.sharepoint.com/_layouts/15/online/SiteCollections.aspx
  • ・新しい SharePoint 管理センター:https:// <テナント名> -admin.sharepoint.com/_layouts/15/online/AdminHome.aspx#/settings

現在は、修正プログラムの展開が完了し、対象のインフラストラクチャーにて影響が改善されたことを確認しているとのことです。

なお、次回更新時までには展開が完了する予定となっており、徐々に影響を受けるテナントでの本事象が緩和する見込みです。

本事象は、最近のサービスのメンテナンス作業によるアップデートが実装された際に管理者アクセスのリクエストが失敗することがある問題になります。

今後は、同様の影響を回避するために標準的なサービスのアップデート手順を見直すとのこと。

この問題は、クラシック UI の SharePoint 管理センター(”従来の SharePoint 管理センター”)で SharePoint 管理センターへアクセスする一部の管理者に影響している問題になります。

March 25, 2022 10:53 PM

  • ・Title : Some admins weren’t able to access the classic SharePoint Online admin center
  • ・User Impact : Admins were unable to access the classic SharePoint Online admin center.
  • ・Final status : The deployment has completed, and we’ve confirmed via monitoring that impact has been remediated.
  • ・Scope of impact : This issue affected some admins accessing the SharePoint Online admin center through the classic experience.
  • ・Start time : Monday, March 21, 2022, 4:39 PM (7:39 AM UTC)
  • ・End time : Friday, March 25, 2022, 10:10 PM (1:10 PM UTC)
  • ・Root cause : A recent service maintenance task implemented an update, which is causing admin access requests to fail.
  • ・Next steps : – We’re reviewing our standard service update procedures to avoid similar impact in the future.
  • This is the final update for the event.

March 25, 2022 6:49 PM

  • ・Title : Some admins can’t access the classic SharePoint Online admin center
  • ・User Impact : Admins can’t access the classic SharePoint Online admin center.
  • ・More info : Admins can use the web address below, replace the square brackets with their associated domain, and change their settings to utilize the modern experience as an alternative.
  • https://[domain]-admin.sharepoint.com/_layouts/15/online/AdminHome.aspx#/settings
  • ・Current status : The fix deployment is 98% completed, however, due to throttling during peak hours we expect delays in the final stages.
  • We’re continuing to monitor through completion, and we’ll provide an accurate timeframe at our next scheduled update.
  • ・Scope of impact : This issue affects some admins accessing the SharePoint Online admin center through the classic experience.
  • ・Start time : Monday, March 21, 2022, 4:39 PM (7:39 AM UTC)
  • ・Root cause : A recent service maintenance task implemented an update, which is causing admin access requests to fail.
  • ・Next update by : Friday, March 25, 2022, 11:00 PM (2:00 PM UTC)

March 23, 2022 12:57 PM

  • ・Title : Some admins can’t access the classic SharePoint Online admin center
  • ・User Impact : Admins can’t access the classic SharePoint Online admin center.
  • ・More info : Admins can use the web address below, replace the square brackets with their associated domain, and change their settings to utilize the modern experience as an alternative.
  • ・Current status : We’ve confirmed that our fix has completed validation and has begun deployment to the affected infrastructure.
  • We expect that this will be fully deployed by our next update and affected admins should experience relief as saturation progresses.
  • We’re working to provide a timeline to full saturation and resolution in our next communication.
  • ・Scope of impact : This issue affects some admins accessing the SharePoint Online admin center through the classic experience.
  • ・Start time : Monday, March 21, 2022, 4:39 PM (7:39 AM UTC)
  • ・Root cause : A recent service maintenance task implemented an update, which is causing admin access requests to fail.
  • ・Next update by : Thursday, March 24, 2022, 2:30 PM (5:30 AM UTC)

March 23, 2022 1:44 AM

  • ・Title : Some admins can’t access the classic SharePoint Online admin center
  • ・User Impact : Admins can’t access the classic SharePoint Online admin center.
  • ・More info : Admins can use to the web address below, replace the square brackets with their associated domain, and change their settings to utilize the modern experience as an alternative.
  • https://[domain]-admin.sharepoint.com/_layouts/15/online/AdminHome.aspx#/settings
  • Admins can also use the web address below, replace the square brackets with their associated domain, and access the modern SharePoint Online admin center directly.
  • https://[domain]-admin.sharepoint.com/_layouts/15/online/AdminHome.aspx
  • ・Current status : We’ve confirmed that our fix has completed validation and has begun deployment to the affected infrastructure.
  • We expect that this will be fully deployed by our next update and affected admins should experience relief as saturation progresses.
  • We’re working to provide a timeline to full saturation and resolution in our next communication.
  • ・Scope of impact : This issue affects some admins accessing the SharePoint Online admin center through the classic experience.
  • ・Start time : Monday, March 21, 2022, 4:39 PM (7:39 AM UTC)
  • ・Root cause : A recent service maintenance task implemented an update, which is causing admin access requests to fail.
  • ・Next update by: Wednesday, March 23, 2022, 2:30 PM (5:30 AM UTC)

March 22, 2022 10:21 PM

  • ・Title : Some admins can’t access the classic SharePoint Online admin center
  • ・User Impact : Admins can’t access the classic SharePoint Online admin center.
  • ・More info : As a workaround, admins can go to the following web address and change their settings to the modern admin center.
  • Admins should input their domain within the square brackets below to access the web address settings page.
  • https://[domain]-admin.sharepoint.com/_layouts/15/online/AdminHome.aspx#/settings
  • ・Current status : We’ve completed developing the fix and we’re currently validating it before initiating deployment to the affected infrastructure.
  • ・Scope of impact : This issue affects some admins accessing the SharePoint Online admin center through the classic experience.
  • ・Start time : Monday, March 21, 2022, 4:39 PM (7:39 AM UTC)
  • ・Root cause : A recent update, which is part of service maintenance is unexpectedly causing admin access requests to fail.
  • ・Next update by : Wednesday, March 23, 2022, 2:00 AM (3/22/2022, 5:00 PM UTC)

January 24, 2022 11:31 AM

  • ・Title : Users are unable to access some SharePoint Online sites, site features, and files
  • ・User Impact : Users are unable to access some SharePoint Online sites, site features, and files.
  • ・More info : While we’re working on a long term fix that will resolve this issue, users can manually re-deploy any checked-out solution packages in the tenant app catalog.
  • All users that have checked-out the solutions will need to be signed into the SharePoint Online service in order to begin the deployment.
  • Alternately, site collection owners can manually check-in the affected solution packages to resolve the issue with no additional users signed in.
  • If the deploy option doesn’t appear, the solution likely isn’t deployed tenant-wide.
  • However, users can update the solution package by downloading then re-uploading the package, or changing metadata to resolve the issue.
  • ・Current status : We’re continuing our efforts to develop a long term fix to prevent users from encountering this issue.
  • In addition, we’re deploying a joblet that can be used to mitigate affected users.
  • Affected users can continue to re-deploy any checked-out solution packages in the tenant app catalog.
  • All users that have checked-out solutions will need to be signed into the service.
  • ・Scope of impact : Any user attempting to access affected SharePoint Online sites, site features, and files is impacted.
  • ・Start time : Saturday, January 15, 2022, 4:00 PM (7:00 AM UTC)
  • ・Root cause: A recent update to service components that facilitate SharePoint Online solution package deployments contained an issue that’s affecting solutions that have been updated by a checked-out user.
  • ・Next update by : Tuesday, January 25, 2022, 1:00 PM (4:00 AM UTC)

March 22, 2022 9:20 PM

  • ・Title : Some admins can’t access the classic SharePoint Online admin center
  • ・User Impact : Admins can’t access the classic SharePoint Online admin center.
  • ・More info : As a workaround, admins can go to the following web address and change their settings to the modern admin center.
  • Admins should input their domain and replace the square brackets below to access the web address settings page.
  • https://[domain]-admin.sharepoint.com/_layouts/15/online/AdminHome.aspx#/settings
  • ・Current status : We’ve identified that a recent update, which is part of service maintenance, is unexpectedly causing admin access requests to fail.
  • We’re halting the offending update and developing a fix to remediate impact.
  • ・Scope of impact : This issue affects some admins accessing the SharePoint Online admin center through the classic experience.
  • ・Root cause : A recent update, which is part of service maintenance is unexpectedly causing admin access requests to fail.
  • ・Next update by: Tuesday, March 22, 2022, 11:30 PM (2:30 PM UTC)

March 22, 2022 8:42 PM

  • ・Title : Some admins can’t access the classic SharePoint Online admin center
  • ・User Impact : Admins can’t access the classic SharePoint Online admin center.
  • ・Current status : We’re reviewing system logs to identify the root cause and develop a remediation plan.
  • ・Scope of impact : This issue affects some admins accessing the SharePoint Online admin center through the classic experience.
  • ・Next update by : Tuesday, March 22, 2022, 11:00 PM (2:00 PM UTC)

Microsoft Public Affiliate Program (JP)(マイクロソフトアフィリエイトプログラム)

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